Frequently Asked Questions
Everything you need to know about shopping with Zoar's.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Zoar's ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Zoar's authentic?
Absolutely. We pride ourselves on sourcing directly from authorized distributors and manufacturers to ensure every item in our store is 100% authentic.
How can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our customer support team immediately via live chat or email to request changes.